FAQ

Do you accept returns or exchanges?

Yes!  We want you to love our canvas prints. If you're not completely satisfied, we gladly accept returns within 14 days of delivery.

Please note that buyers are responsible for return shipping costs.
Custom or personalized items may not be eligible for return.

 

Is shipping included with canvas print orders?

Yes.  Shipping is included on all orders within the Continental United States.

 

How long does shipping take?

Our prints typically ship within 5 business days after your order is placed.
Shipping times vary by location.

U.S. orders usually arrive within 3–7 business days after shipping.

You’ll receive a tracking number once your order is shipped.

 

Do you offer international shipping?

We do not offer international shipping at this time.

 

Can I request a different size?

Absolutely! Many of our canvas prints can be customized by size. We have over 50 standard sizes to choose from.  Just contact us before ordering, and we’ll be happy to work with you.

 

What if my item arrives damaged?

We package every order with care, but if your item arrives damaged, please contact us right away with photos of the damage. We’ll make it right!

 

What type of materials do you use?

Each image has been printed on a UL Ecologo canvas with UL Greenguard Gold Certified 1 water-based HP latex inks.  The prints are fade and water resistant and appear vivid and vibrant.

 

Will the print be ready to hang?

Yes - All prints are ready to hang!  A sawtooth hook has been added to the back of your artwork to easily hang your canvas on a wall.  All you will need is a nail of your choice.  The canvas will be mounted on a 0.75” standard wood frame. The corners of the prints are carefully wrapped to ensure a crisp edge with a professional finish for your canvas print.

 

Can I cancel my order?

We accept cancellations within 2 hours of purchase. After that, your order may already be in production but reach out—we’ll do our best to help with this.